FAQ

What makes us different?

We stick to the three key philosophies when we do house clearances.

1) Be courteous at all times – We understand bereavements can be a very emotional time and we will always have empathy.

2) Be efficient – We know you don’t have all the time in the world and so we’re ready to clear the property quickly and leave it tidy.

3) Provide honest valuations – Unlike other clearance services we are happy to provide valuations of your antiques and collectables and even buy and trade.

 

What do you clear?

Our specialities lie in family bereavement, garage, farm, estate, church, school lofts, flats and apartment clearances. We clear all sorts of items including furniture, electronics, bric-a-brac, rubbish and carpets to name a few.

We will make sure everything you want removed gets removed.
Any items that we find that are of sentimental or monetary value that we find when clearing the property are always handed back to you.

 

Are you insured?

Yes, we’re 100% insured so you’re in safe hands.

 

What’s the process?

We arrive at your property at a time that suits you. We understand some clients may not want to be at the property if it’s a bereavement or if busy that day so we’re happy to take the keys and get on the job in your absence. The house clearing process varies on the amount of rooms but on average it takes between 3 – 5 hours. We make sure to clear your whole property and leave it sweeped and tidy after.

 

What areas do you cover?

We serve the whole of the West Midlands area including Birmingham house clearances, Sutton Coldfield house clearance and Solihull house clearance.

 

Where do you take the waste/furniture, etc.?

We take it to the registered local authority waste management sites and dispose of it via recycling whenever possible.

 

What are your operating hours?

9am – 8pm Mon. – Sat. However if it’s an urgent clearance we can work out of normal office hours.

 

Do you handle probate?

Yes we work with solicitors and estate agents whenever you need us to, we’re fully versed in applying for the grant of representation (probate) and can help you with this.

Do you remove carpets?

If you request this we can remove of all carpets safely for you at no extra cost.

 

What do you do if you find valuable items?

We always return any valuable or sentimental items to you.

 

Do I have to be in the property when you clear?

We understand it can be a fragile time returning to a property for whatever reason so we’re more than happy to clear your property if you have other commitments.

 

How long does the house clearance usually take?

It depends on the size of the property but usually between 3 – 5 hours.

 

I’m looking for vintage furniture, can you help?

Yes Hatton Antiques in Warwick have an interesting range of furniture for your new or existing home.

 

What vehicle do you use?

We have our trusty Luton van that can carry a large load and has never let us down … yet.

 

What are your payment methods?

We accept cash, cheque or bank transfer.

 

How do I arrange a house clearance?

Easy. Just call Terence on 0121-384-5650 or 07973-620-154 or contact us via our contact page here.

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